Genesis Core Systems ("Genesis," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit genesiscoresystems.com and interact with our forms and communications (the "Website").
1. Scope: What This Policy Covers and Does Not Cover
- Website visitors and business contacts. This Privacy Policy DOES apply to information collected through the Website and our business communications, where Genesis acts as the controller of that information.
- Customers of financial institutions. If you are a customer of a bank that uses Genesis technology, this Privacy Policy DOES NOT apply to your account information. That information is controlled by your financial institution. Genesis processes it ONLY on the bank's instructions and under its agreement with the bank, so please refer to your institution's privacy notice and contact it directly to exercise any data rights.
- Third-party sites. This Privacy Policy DOES NOT cover information collected by third-party websites or platforms you reach through links on the Website. Those platforms are governed by their own privacy policies.
2. Summary
| Category | Summary |
|---|---|
| Information We Collect | Contact details you submit (name, email, organization, message) and limited technical data (device and usage data, and approximate location derived from your IP address). Analytics data is collected only if you accept analytics cookies. |
| Why We Collect It | To respond to inquiries, communicate about our products and services, secure the Website, and understand and improve how the Website is used. |
| Sharing | Shared only with service providers that host the Website, process our contact form, and provide analytics. We DO NOT SELL your personal information. |
| Your Choices | Accept or decline analytics cookies, and change that choice at any time with the Cookie settings link in the footer; request access, correction, or deletion; and unsubscribe from communications at any time. |
| Contact | info@genesiscoresystems.com · +1 (914) 477-CORE · New York, NY |
3. Information We Collect
Information you provide
When you complete our contact form or otherwise communicate with us, you may provide your name, email address, organization, and the contents of your message. Providing this information is voluntary, but some of it is necessary for us to respond. Contact form submissions are processed by Web3Forms, a third-party form service, which delivers them to Genesis by email.
Information collected automatically
When you visit the Website, our hosting provider receives the standard technical information needed to deliver each page and keep the Website secure, such as your IP address and browser type. If you select Accept on our cookie banner, Google Analytics also collects usage information, including device and browser type, pages viewed, referring links, and approximate, city-level location derived from your IP address. If you select Decline, or make no choice, Google Analytics does NOT load.
The Website's fonts are hosted on the Website itself, so loading a page does not send requests to Google Fonts or any other font service.
The on-site assistant
The assistant on the Website answers questions inside your browser, using only content already published on the Website. What you type is NOT sent to Genesis or to anyone else. The current conversation is kept in your browser's session storage for that tab, and it clears when you close the tab.
We DO NOT knowingly collect sensitive personal information, such as government identifiers or financial account numbers, through the Website.
4. How We Use Your Information
| Purpose | Description |
|---|---|
| Respond to inquiries | To answer your questions and provide the information you request about our products and services. |
| Communicate with you | To follow up on your inquiry, including by email, phone, or a message or connection request on LinkedIn, and, where you have agreed, to share relevant updates about Genesis. |
| Security | To monitor, protect, and maintain the security and integrity of the Website. |
| Analytics and improvement | To understand how the Website is used so we can improve its content, layout, and performance. |
5. Cookies and Analytics
The Website sets NO cookies unless you accept analytics. Analytics cookies, provided through Google Analytics, are set only after you select Accept on our cookie banner; they help us measure visits and understand usage in aggregate. If you select Decline, Google Analytics does not load, analytics cookies are NOT set, and the full Website remains available to you.
Your cookie choice is saved in your browser's local storage so the banner does not reappear on every page. The on-site assistant keeps the current conversation in your browser's session storage, which clears when you close the tab. Neither is sent to us.
You can change your choice at any time using the Cookie settings link in the footer of any page. You can also control or delete cookies through your browser settings and can opt out of Google Analytics using Google's opt-out tools. We DO NOT use cookies for advertising.
6. How We Share Your Information
We DO NOT SELL or rent your personal information. We share it only in these limited circumstances:
- Service providers. With vendors that host the Website, process our contact form (Web3Forms, which delivers submissions to us by email), and provide analytics (Google Analytics, only if you accept analytics cookies), under terms that require them to protect your information and use it only for the services they provide to us.
- Legal and safety. Where required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Genesis or others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to the protections described in this Policy.
7. Your Rights and Choices
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing. To exercise these rights, contact us at info@genesiscoresystems.com. You may unsubscribe from our communications at any time, and you may withdraw or change your consent to analytics cookies at any time using the Cookie settings link in the footer of any page, or through your browser settings. We WILL NOT discriminate against you for exercising these rights.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including responding to your inquiry and meeting legal, accounting, or reporting requirements. After that, it is deleted or de-identified.
9. Security
We use administrative, technical, and physical safeguards designed to protect your personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, however, and we CANNOT guarantee absolute security.
10. Children's Privacy
The Website is intended for a business audience and is not directed to children under 16. We DO NOT knowingly collect personal information from children. If we learn that we have, we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and post the current version on this page. Please review it periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
- Email: info@genesiscoresystems.com
- Phone: +1 (914) 477-CORE
- Office: New York, NY